Cookie Policy
This Cookie Policy explains how Genuine Health ("Company", "we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our websites at http://genuinehealth.ca, ("Websites"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Genuine Health) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.
The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
Essential website cookies:
These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.
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Name: |
__tlbcpv |
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Purpose: |
Used to record unique visitor views of the consent banner. |
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Provider: |
.termly.io |
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Service: |
Termly View Service Privacy Policy |
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Country: |
Canada |
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Type: |
http_cookie |
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Expires in: |
1 year |
Performance and functionality cookies:
These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
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Name: |
__cfruid |
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Purpose: |
Used by the content network, Cloudflare, to identify trusted web traffic. |
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Provider: |
.genuinehealth.zendesk.com |
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Service: |
Cloudflare View Service Privacy Policy |
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Country: |
United States |
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Type: |
server_cookie |
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Expires in: |
session |
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Name: |
AWSALB |
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Purpose: |
These cookies enable us to allocate server traffic to make the user experience as smooth as possible. A so-called load balancer is used to determine which server currently has the best availability. The information generated cannot identify you as an individual. |
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Provider: |
genuinehealth.ca |
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Service: |
Amazon Web Services View Service Privacy Policy |
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Country: |
Canada |
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Type: |
http_cookie |
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Expires in: |
7 days |
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Name: |
__zlcmid |
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Purpose: |
Live chat widget on Slack contact page (ZopIM) |
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Provider: |
.genuinehealth.ca |
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Service: |
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Country: |
Canada |
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Type: |
http_cookie |
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Expires in: |
11 months 30 days |
Analytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.
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Name: |
_ga |
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Purpose: |
It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years. |
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Provider: |
.genuinehealth.ca |
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Service: |
Google Analytics View Service Privacy Policy |
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Country: |
Canada |
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Type: |
http_cookie |
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Expires in: |
1 year 11 months 29 days |
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Name: |
vuid |
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Purpose: |
Used by Vimeo player to check if certain features or preferences have been selected by the user on websites with embedded videos from Vimeo. |
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Provider: |
.vimeo.com |
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Service: |
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Country: |
United States |
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Type: |
http_cookie |
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Expires in: |
1 year 11 months 29 days |
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Name: |
#collect |
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Purpose: |
Sends data such as visitor’s behavior and device to Google Analytics. It is able to keep track of the visitor across marketing channels and devices. It is a pixel tracker type cookie whose activity lasts within the browsing session. |
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Provider: |
genuinehealth.ca |
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Service: |
Google Analytics View Service Privacy Policy |
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Country: |
United States |
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Type: |
pixel_tracker |
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Expires in: |
session |
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Name: |
_s |
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Purpose: |
Shopify analytics. |
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Provider: |
.genuinehealth.ca |
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Service: |
Shopify.com View Service Privacy Policy |
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Country: |
Canada |
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|
Type: |
http_cookie |
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|
Expires in: |
30 minutes |
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|
Name: |
_shopify_s |
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Purpose: |
Shopify analytics. |
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Provider: |
.genuinehealth.ca |
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Service: |
Shopify.com View Service Privacy Policy |
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Country: |
Canada |
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Type: |
server_cookie |
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Expires in: |
30 minutes |
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Name: |
_gat |
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Purpose: |
Used to monitor number of Google Analytics server requests when using Google Tag Manager |
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Provider: |
.genuinehealth.ca |
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Service: |
Google Analytics View Service Privacy Policy |
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Country: |
Canada |
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|
Type: |
http_cookie |
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Expires in: |
1 minute |
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Name: |
_gid |
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Purpose: |
Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session. |
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Provider: |
.genuinehealth.ca |
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Service: |
Google Analytics View Service Privacy Policy |
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Country: |
Canada |
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Type: |
http_cookie |
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Expires in: |
1 day |
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|
Name: |
_shopify_y |
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Purpose: |
Shopify analytics. |
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Provider: |
.genuinehealth.ca |
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Service: |
Shopify.com View Service Privacy Policy |
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Country: |
Canada |
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|
Type: |
http_cookie |
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|
Expires in: |
11 months 30 days |
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|
Name: |
_y |
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Purpose: |
Shopify analytics. |
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Provider: |
.genuinehealth.ca |
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Service: |
Shopify.com View Service Privacy Policy |
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Country: |
Canada |
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|
Type: |
http_cookie |
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Expires in: |
11 months 30 days |
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|
Name: |
_gat# |
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Purpose: |
Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session. |
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Provider: |
.genuinehealth.ca |
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Service: |
Google Analytics View Service Privacy Policy |
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Country: |
Canada |
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|
Type: |
http_cookie |
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Expires in: |
1 minute |
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|
Name: |
1046063981/ |
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Purpose: |
__________ |
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Provider: |
genuinehealth.ca |
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Service: |
__________ |
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Country: |
United States |
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Type: |
pixel_tracker |
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Expires in: |
session |
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Name: |
p |
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Purpose: |
Set by Scorecardresearch on sites to help site owners collect information about general visitation patterns of the site visitors |
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Provider: |
genuinehealth.ca |
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Service: |
Scorecardresearch View Service Privacy Policy |
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Country: |
United States |
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Type: |
pixel_tracker |
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Expires in: |
session |
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Advertising cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
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Name: |
_gcl_au |
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Purpose: |
Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. |
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Provider: |
.genuinehealth.ca |
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Service: |
AdSense View Service Privacy Policy |
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Country: |
Canada |
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Type: |
http_cookie |
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Expires in: |
2 months 29 days |
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Name: |
_omappvs |
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Purpose: |
Cookie set by OptinMonster to determine if a visitor is new |
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Provider: |
genuinehealth.ca |
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Service: |
OptinMonster View Service Privacy Policy |
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Country: |
Canada |
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Type: |
http_cookie |
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Expires in: |
20 minutes |
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Name: |
test_cookie |
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Purpose: |
A session cookie used to check if the user’s browser supports cookies. |
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Provider: |
.doubleclick.net |
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Service: |
DoubleClick View Service Privacy Policy |
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Country: |
United States |
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Type: |
server_cookie |
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Expires in: |
15 minutes |
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Name: |
_shopify_sa_t |
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Purpose: |
Shopify analytics relating to marketing & referrals. |
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Provider: |
.genuinehealth.ca |
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Service: |
Shopify.com View Service Privacy Policy |
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Country: |
Canada |
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Type: |
http_cookie |
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Expires in: |
30 minutes |
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Name: |
YSC |
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Purpose: |
YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time. |
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Provider: |
.youtube.com |
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Service: |
YouTube View Service Privacy Policy |
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Country: |
United States |
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Type: |
http_cookie |
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Expires in: |
session |
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Name: |
VISITOR_INFO1_LIVE |
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Purpose: |
YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time. |
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Provider: |
.youtube.com |
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Service: |
YouTube View Service Privacy Policy |
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Country: |
United States |
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Type: |
server_cookie |
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Expires in: |
5 months 27 days |
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Name: |
a |
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Purpose: |
Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. |
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Provider: |
genuinehealth.ca |
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Service: |
Cox Digital Solutions (Fomerly Adify) View Service Privacy Policy |
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Country: |
United States |
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Type: |
pixel_tracker |
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Expires in: |
session |
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Name: |
_fbp |
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Purpose: |
Facebook tracking pixel used to identify visitors for personalized advertising. |
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Provider: |
.genuinehealth.ca |
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Service: |
Facebook View Service Privacy Policy |
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Country: |
Canada |
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Type: |
http_cookie |
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Expires in: |
2 months 29 days |
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Name: |
_shopify_sa_p |
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Purpose: |
Shopify analytics relating to marketing & referrals. |
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Provider: |
.genuinehealth.ca |
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Service: |
Shopify.com View Service Privacy Policy |
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Country: |
Canada |
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Type: |
http_cookie |
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Expires in: |
30 minutes |
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Name: |
_tracking_consent |
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Purpose: |
Tracking preferences. |
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Provider: |
.genuinehealth.ca |
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Service: |
Shopify.com View Service Privacy Policy |
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Country: |
Canada |
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|
Type: |
http_cookie |
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Expires in: |
11 months 30 days |
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Name: |
_omappvp |
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Purpose: |
Cookie set by OptinMonster to determine if a visitor is returning |
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Provider: |
genuinehealth.ca |
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Service: |
OptinMonster View Service Privacy Policy |
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Country: |
Canada |
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Type: |
http_cookie |
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Expires in: |
10 years 11 months 11 days |
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Name: |
IDE |
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Purpose: |
Used to measure the conversion rate of ads presented to the user. Expires in 1.5 years. |
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Provider: |
.doubleclick.net |
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Service: |
DoubleClick View Service Privacy Policy |
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Country: |
United States |
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Type: |
server_cookie |
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Expires in: |
1 year 11 months 29 days |
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Name: |
_landing_page |
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Purpose: |
Track landing pages. |
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Provider: |
.genuinehealth.ca |
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Service: |
Shopify.com View Service Privacy Policy |
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Country: |
Canada |
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Type: |
http_cookie |
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Expires in: |
14 days |
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Name: |
ga-audiences |
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Purpose: |
Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites |
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Provider: |
genuinehealth.ca |
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Service: |
AdWords View Service Privacy Policy |
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Country: |
United States |
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Type: |
pixel_tracker |
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Expires in: |
session |
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Name: |
_orig_referrer |
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Purpose: |
Track landing pages. |
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Provider: |
.genuinehealth.ca |
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Service: |
Shopify.com View Service Privacy Policy |
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Country: |
Canada |
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Type: |
http_cookie |
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Expires in: |
14 days |
Unclassified cookies:
These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.
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Name: |
_pay_session |
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Purpose: |
__________ |
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Provider: |
shop.app |
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Service: |
__________ |
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Country: |
United States |
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Type: |
server_cookie |
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|
Expires in: |
session |
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|
Name: |
icts |
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Purpose: |
__________ |
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Provider: |
.rmp.rakuten.com |
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Service: |
||
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Country: |
United States |
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Type: |
server_cookie |
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|
Expires in: |
11 months 30 days |
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Name: |
__kla_viewed |
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Purpose: |
__________ |
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Provider: |
genuinehealth.ca |
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Service: |
__________ |
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Country: |
Canada |
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Type: |
html_local_storage |
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Expires in: |
persistent |
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Name: |
lo_idleTime |
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Purpose: |
__________ |
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Provider: |
genuinehealth.ca |
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Service: |
__________ |
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Country: |
Canada |
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Type: |
html_local_storage |
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Expires in: |
persistent |
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Name: |
_lo_v |
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Purpose: |
__________ |
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|
Provider: |
.genuinehealth.ca |
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|
Service: |
__________ |
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Country: |
Canada |
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|
Type: |
http_cookie |
|
|
Expires in: |
11 months 30 days |
|
|
Name: |
__kla_id |
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Purpose: |
__________ |
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|
Provider: |
genuinehealth.ca |
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|
Service: |
__________ |
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|
Country: |
Canada |
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|
Type: |
http_cookie |
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|
Expires in: |
1 year 11 months 29 days |
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|
Name: |
lo_session |
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Purpose: |
__________ |
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Provider: |
genuinehealth.ca |
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Service: |
__________ |
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Country: |
Canada |
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Type: |
html_local_storage |
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Expires in: |
persistent |