Important Update
Shipping Delays Due to Canada Post Strike

Dear Valued Customer,

We want to inform you that due to the national strike currently affecting Canada Post, some of our orders may experience delivery delays. We sincerely apologize for any inconvenience this may cause and assure you that we’re actively working to minimize disruptions.

To ensure timely deliveries, we are working with Purolator as an alternative carrier. However, shipments to remote locations—including the Northwest Territories, Nunavut, and Yukon—may still experience extended transit times, as these areas primarily rely on Canada Post services.

To help your order reach you as quickly as possible:

• Please double-check your shipping address when placing orders.

• Avoid using P.O. boxes, as most carriers are unable to deliver to them.

We appreciate your understanding and patience during this time. If you have any questions or need assistance, our Customer Service team is here to help at customerservice@genuinehealth.com.  

Thank you for your continued trust and support.

Warm regards,
The Genuine Health Team