Cookie Policy

 

COOKIE POLICY
 Last updated August 17, 2021

 

This Cookie Policy explains how Genuine Health ("Company", "we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our websites at http://genuinehealth.ca, ("Websites"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Genuine Health) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

 Why do we use cookies?

 We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

 How can I control cookies?

 You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

 The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

 In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

 The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):


Essential website cookies:

 These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.

Name:

__tlbcpv

Purpose:

Used to record unique visitor views of the consent banner.

Provider:

.termly.io

Service:

Termly View Service Privacy Policy  

Country:

Canada

Type:

http_cookie

Expires in:

1 year


Performance and functionality cookies:

These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.

Name:

__cfruid

Purpose:

Used by the content network, Cloudflare, to identify trusted web traffic.

Provider:

.genuinehealth.zendesk.com

Service:

Cloudflare View Service Privacy Policy  

Country:

United States

Type:

server_cookie

Expires in:

session

Name:

AWSALB

Purpose:

These cookies enable us to allocate server traffic to make the user experience as smooth as possible. A so-called load balancer is used to determine which server currently has the best availability. The information generated cannot identify you as an individual.

Provider:

genuinehealth.ca

Service:

Amazon Web Services View Service Privacy Policy  

Country:

Canada

Type:

http_cookie

Expires in:

7 days

 

Name:

__zlcmid

Purpose:

Live chat widget on Slack contact page (ZopIM)

Provider:

.genuinehealth.ca

Service:

Zopim View Service Privacy Policy  

Country:

Canada

Type:

http_cookie

Expires in:

11 months 30 days


Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.

Name:

_ga

Purpose:

It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years.

Provider:

.genuinehealth.ca

Service:

Google Analytics View Service Privacy Policy  

Country:

Canada

Type:

http_cookie

Expires in:

1 year 11 months 29 days

Name:

vuid

Purpose:

Used by Vimeo player to check if certain features or preferences have been selected by the user on websites with embedded videos from Vimeo.

Provider:

.vimeo.com

Service:

Vimeo View Service Privacy Policy  

Country:

United States

Type:

http_cookie

Expires in:

1 year 11 months 29 days

 

Name:

#collect

Purpose:

Sends data such as visitor’s behavior and device to Google Analytics. It is able to keep track of the visitor across marketing channels and devices. It is a pixel tracker type cookie whose activity lasts within the browsing session.

Provider:

genuinehealth.ca

Service:

Google Analytics View Service Privacy Policy  

Country:

United States

Type:

pixel_tracker

Expires in:

session

Name:

_s

Purpose:

Shopify analytics.

Provider:

.genuinehealth.ca

Service:

Shopify.com View Service Privacy Policy  

Country:

Canada

Type:

http_cookie

Expires in:

30 minutes

 

Name:

_shopify_s

Purpose:

Shopify analytics.

Provider:

.genuinehealth.ca

Service:

Shopify.com View Service Privacy Policy  

Country:

Canada

Type:

server_cookie

Expires in:

30 minutes

Name:

_gat

Purpose:

Used to monitor number of Google Analytics server requests when using Google Tag Manager

Provider:

.genuinehealth.ca

Service:

Google Analytics View Service Privacy Policy  

Country:

Canada

Type:

http_cookie

Expires in:

1 minute

 

Name:

_gid

Purpose:

Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.

Provider:

.genuinehealth.ca

Service:

Google Analytics View Service Privacy Policy  

Country:

Canada

Type:

http_cookie

Expires in:

1 day

Name:

_shopify_y

Purpose:

Shopify analytics.

Provider:

.genuinehealth.ca

Service:

Shopify.com View Service Privacy Policy  

Country:

Canada

Type:

http_cookie

Expires in:

11 months 30 days

 

Name:

_y

Purpose:

Shopify analytics.

Provider:

.genuinehealth.ca

Service:

Shopify.com View Service Privacy Policy  

Country:

Canada

Type:

http_cookie

Expires in:

11 months 30 days

Name:

_gat#

Purpose:

Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session.

Provider:

.genuinehealth.ca

Service:

Google Analytics View Service Privacy Policy  

Country:

Canada

Type:

http_cookie

Expires in:

1 minute

 

Name:

1046063981/

Purpose:

__________

Provider:

genuinehealth.ca

Service:

__________  

Country:

United States

Type:

pixel_tracker

Expires in:

session

Name:

p

Purpose:

Set by Scorecardresearch on sites to help site owners collect information about general visitation patterns of the site visitors

Provider:

genuinehealth.ca

Service:

Scorecardresearch View Service Privacy Policy  

Country:

United States

Type:

pixel_tracker

Expires in:

session


Advertising cookies:

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Name:

_gcl_au

Purpose:

Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.

Provider:

.genuinehealth.ca

Service:

AdSense View Service Privacy Policy  

Country:

Canada

Type:

http_cookie

Expires in:

2 months 29 days

Name:

_omappvs

Purpose:

Cookie set by OptinMonster to determine if a visitor is new

Provider:

genuinehealth.ca

Service:

OptinMonster View Service Privacy Policy  

Country:

Canada

Type:

http_cookie

Expires in:

20 minutes

 

Name:

test_cookie

Purpose:

A session cookie used to check if the user’s browser supports cookies.

Provider:

.doubleclick.net

Service:

DoubleClick View Service Privacy Policy  

Country:

United States

Type:

server_cookie

Expires in:

15 minutes

Name:

_shopify_sa_t

Purpose:

Shopify analytics relating to marketing & referrals.

Provider:

.genuinehealth.ca

Service:

Shopify.com View Service Privacy Policy  

Country:

Canada

Type:

http_cookie

Expires in:

30 minutes

 

Name:

YSC

Purpose:

YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.

Provider:

.youtube.com

Service:

YouTube View Service Privacy Policy  

Country:

United States

Type:

http_cookie

Expires in:

session

Name:

VISITOR_INFO1_LIVE

Purpose:

YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.

Provider:

.youtube.com

Service:

YouTube View Service Privacy Policy  

Country:

United States

Type:

server_cookie

Expires in:

5 months 27 days

 

Name:

a

Purpose:

Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

Provider:

genuinehealth.ca

Service:

Cox Digital Solutions (Fomerly Adify) View Service Privacy Policy  

Country:

United States

Type:

pixel_tracker

Expires in:

session

Name:

_fbp

Purpose:

Facebook tracking pixel used to identify visitors for personalized advertising.

Provider:

.genuinehealth.ca

Service:

Facebook View Service Privacy Policy  

Country:

Canada

Type:

http_cookie

Expires in:

2 months 29 days

 

Name:

_shopify_sa_p

Purpose:

Shopify analytics relating to marketing & referrals.

Provider:

.genuinehealth.ca

Service:

Shopify.com View Service Privacy Policy  

Country:

Canada

Type:

http_cookie

Expires in:

30 minutes

Name:

_tracking_consent

Purpose:

Tracking preferences.

Provider:

.genuinehealth.ca

Service:

Shopify.com View Service Privacy Policy  

Country:

Canada

Type:

http_cookie

Expires in:

11 months 30 days

 

Name:

_omappvp

Purpose:

Cookie set by OptinMonster to determine if a visitor is returning

Provider:

genuinehealth.ca

Service:

OptinMonster View Service Privacy Policy  

Country:

Canada

Type:

http_cookie

Expires in:

10 years 11 months 11 days

Name:

IDE

Purpose:

Used to measure the conversion rate of ads presented to the user. Expires in 1.5 years.

Provider:

.doubleclick.net

Service:

DoubleClick View Service Privacy Policy  

Country:

United States

Type:

server_cookie

Expires in:

1 year 11 months 29 days

 

Name:

_landing_page

Purpose:

Track landing pages.

Provider:

.genuinehealth.ca

Service:

Shopify.com View Service Privacy Policy  

Country:

Canada

Type:

http_cookie

Expires in:

14 days

Name:

ga-audiences

Purpose:

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites

Provider:

genuinehealth.ca

Service:

AdWords View Service Privacy Policy  

Country:

United States

Type:

pixel_tracker

Expires in:

session

 

Name:

_orig_referrer

Purpose:

Track landing pages.

Provider:

.genuinehealth.ca

Service:

Shopify.com View Service Privacy Policy  

Country:

Canada

Type:

http_cookie

Expires in:

14 days


Unclassified cookies:

These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.

Name:

_pay_session

Purpose:

__________

Provider:

shop.app

Service:

__________  

Country:

United States

Type:

server_cookie

Expires in:

session

Name:

icts

Purpose:

__________

Provider:

.rmp.rakuten.com

Service:

Country:

United States

Type:

server_cookie

Expires in:

11 months 30 days

 

Name:

__kla_viewed

Purpose:

__________

Provider:

genuinehealth.ca

Service:

__________  

Country:

Canada

Type:

html_local_storage

Expires in:

persistent

Name:

lo_idleTime

Purpose:

__________

Provider:

genuinehealth.ca

Service:

__________  

Country:

Canada

Type:

html_local_storage

Expires in:

persistent

 

Name:

_lo_v

Purpose:

__________

Provider:

.genuinehealth.ca

Service:

__________  

Country:

Canada

Type:

http_cookie

Expires in:

11 months 30 days

Name:

__kla_id

Purpose:

__________

Provider:

genuinehealth.ca

Service:

__________  

Country:

Canada

Type:

http_cookie

Expires in:

1 year 11 months 29 days

 

Name:

lo_session

Purpose:

__________

Provider:

genuinehealth.ca

Service:

__________  

Country:

Canada

Type:

html_local_storage

Expires in:

persistent

 

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